Before you start
You will need administrator login details.
Need administrator login details?
If you do not have the system administrator credentials, please contact us via the helpdesk request form.
If you do not have the system administrator credentials, please contact us via the helpdesk request form.
Steps
-
Log in as administrator
Open iBID and log in using the system administrator credentials. If you do not have these details, please contact us via the helpdesk request form. -
Create a new user profile
Go to the Users tab, then click the New User button. -
Enter a new username
Enter a username for the new user. A default password will be created automatically. Take a note of both the username and the default password. -
Enter the user details
Complete the user's details, including their NHS email address. -
Set the user type and privileges
Set User Type to Normal, then tick the privileges required by the new user. For a data coordinator role, tick all privileges. -
Save and provide the login details
Press OK to save the new user profile, then provide the username and default password to the new user securely.
Important
The user will be prompted to change the default password when they first log in.
The user will be prompted to change the default password when they first log in.
Need more help?
If you have any further issues, please contact support using the helpdesk request form.
If you have any further issues, please contact support using the helpdesk request form.
Last updated: June 2026