Difference between revisions of "Aquila Known Issues"

Revision as of 09:56, 18 July 2014

This is a Technical (IT) Helpdesk topic

When the client software is automatically upgraded users do not have any permissions initially. To resolve the situation, an iBID Admin must grant permissions to users. See [[1]].

If the database & server are upgraded to v1.2, but you are using a version 1.1 client, then you will receive an error on logging. Make sure your client software is up to date.

Access Violation when editing date/time fields in IBID in v.1.1.8. Several customers have reported this bug. Be assured that it's not a severe bug in the sense that it does not affect data. We have made changes in version 1.1.9 and customers are reporting that this bug is fixed.

Some customers are reporting that when Aquila/IBID is running in the background, it is "stealing" the focus from applications they're using. We're working on the assumption that it's the completion of the National Database thread. We have altered the way this works in v1.1.9 and it's now in testing.

Hospital Numbers were not transferred with v1.0 of BIBID Import software. See Missing Hospital Numbers from BIBID Import.

Please see Aquila Software Status for information on latest versions and other status information.

@@ Line 4: / Line 4: @@
 ===Version 1.2===
-* When the client software is automatically upgraded users do not have any permissions initially.  To resolve the situation, an iBID Admin must grant permissions to users.
+* When the client software is automatically upgraded users do not have any permissions initially.  To resolve the situation, an iBID Admin must grant permissions to users.  See [[http://evolutionhealthcaresystems.co.uk/help/index.php/Managing_Users#User_Permissions]].
 * If the database & server are upgraded to v1.2, but you are using a version 1.1 client, then you will receive an error on logging.  Make sure your client software is up to date.