Desktop installation types

This is a Technical (IT) Overview topic

Per user

The "per-user" installation can be installed by anyone without requiring administrative rights on the computer. Each user on that PC would need to install their own copy. Each user needs to have permissions to download this file and will need to run the simple setup program. Installing this way means that the software can be automatically upgraded.

All Users

The "all users" installation installs to the Program Files and requires local administrative rights to install. Standard users do not have these permissions, so automatic software updates cannot be applied. Therefore this type of installation requires a manual upgrade.

Citrix/Thin Client

For Citrix or other thin client & virtualised environments please use the "all-users" installation. This type of deployment requires a manual upgrade which would need to be applied by the IT department. The upgrades are simple wizard type and take just minutes to complete.

Automatic Software Updates

The Desktop Software can be upgraded automatically, but where necessary manual upgrades only take minutes to perform.

In order for the desktop software to be automatically updated, the software program must be installed to a folder that is writeable by the user. The URL of the automatic update web service must not be blocked by your IT department either. The domain name for the automatic update service is www.nbid.org.

The Application Server component requires a manual upgrade, and this is usually handled by the IT department.