Difference between revisions of "How to make sure your software is up to date"

Revision as of 11:17, 8 June 2016

This topic is for AquilaCRS

Automatic Upgrades

IBID will automatically check for new software releases once per day. You can manually check for upgrades by opening the Help' menu on the AquilaCRS main page and choosing Software update.... Check the progress of your update by checking the status bar (bottom left of the screen).

Some users will not be able to receive updates automatically depending on how IBID was installed. You can check how IBID was installed as follows:

• On the main AquilaCRS page, open the Tools menu and select Options....
• Go to the Advanced page
• Check the Installation Folder entry in the list.
• If the installation folder starts with Program Files or Program Files (x86) then you will not be able to receive automatic upgrades due to IT policy & permissions. You must then manually upgrade (see below).

Manually Upgrading IBID

There is an upgrade program available for download at [1]. A login is required, if you don't have a login please register here.

• Login to [www.IBIDB.org]
• Go to Downloads > IBID Software Downloads > IBID v2.2 Desktop Software
• Download the entry titled "UPGRADE to v1.2 (Desktop)" & save the file to a location on your computer that you can find later (e.g. My Documents, or the desktop)
• When downloaded, locate the AquilaCRS-32_2.2_upgrade_32-bit_All.zip file and unzip the file
• Run the program AquilaCRS-32_2.2_upgrade_32-bit_All.exe file

This upgrades any type of IBID installation either per-user or all-users. (Note, if you have multiple users on the same shared PC, and they each have a per-user installation of IBID, please run the upgrade once for each user)

Checking for Software Updates v1.2.2 & Earlier

Please note, the upgrade server for this version will be decommissioned on 27th August, so if you're on v1.2.2 or earlier and wish to upgrade after this date, you will need to do this manually (see below)

If, for some reason, the automatic upgrade doesn't happen you can manually force the software to download updates. You should also contact us and your IT department.

• Before doing this please make sure you have saved and closed all patient records you may have open.
• On the Dashboard page, open the Tools menu and click on Options
• Click on the System tab
• Click on the Get Program Updates button.

This will either tell you your software is up to date, or begin the download of the new software package.

If the new software starts to download please let it continue. Once the new package has been downloaded, your software will close and the upgrade process will begin. This should take no more than a couple of minutes. After which the software will restart and you will have the new version.

See also: Finding the version number of your software

Problems

If your software will not update automatically please see getting support. You also have the option to download and install the new software version yourself, but the preferable option is to receive it automatically.

If the warning message below appears once Aquila is running please contact Evolution Healthcare Systems as the IBID Server will need upgrading at your site.