Difference between revisions of "How to make sure your software is up to date"
From EHS Help
(→Manually Upgrading IBID) |
m (→See Also) |
||
| (8 intermediate revisions by 3 users not shown) | |||
| Line 4: | Line 4: | ||
== Automatic Upgrades == | == Automatic Upgrades == | ||
| − | + | *iBID will automatically check for new software releases once per day. | |
| + | *Manually check for upgrades by opening the '''Help''' menu on the AquilaCRS main page and choosing '''Software update...'''. | ||
| + | *Check the progress of your update by checking the status bar (bottom left of the screen). | ||
| − | |||
| − | Certain other users will not be able to receive updates automatically depending on how | + | Certain other users will not be able to receive updates automatically depending on how iBID was originally installed. You can check this as follows: |
* On the main AquilaCRS page, open the '''Tools''' menu and select '''Options...'''. | * On the main AquilaCRS page, open the '''Tools''' menu and select '''Options...'''. | ||
| Line 18: | Line 19: | ||
| − | |||
| − | + | == Manually Upgrading iBID == | |
| − | If your installation folder is | + | If your installation folder is ''Program Files'' or you cannot receive automatic upgrades for some other reason, then you will need to contact your IT department and ask them to manually upgrade for you. |
| − | * Go to the [http://www.ibidb.org/iBID Website] & login. If you don't have a login please [http://www.ibidb.org/component/comprofiler/?task=registers register here]. | + | <!-- If your installation folder is your users home folder and you're not able to receive automatic upgrades for some <!reason, please do the following: |
| + | |||
| + | * Go to the [http://www.ibidb.org/ iBID Website] & login. If you don't have a login please [http://www.ibidb.org/component/comprofiler/?task=registers register here]. | ||
* Go to Downloads > IBID Software Downloads > IBID v2.2 Desktop Software | * Go to Downloads > IBID Software Downloads > IBID v2.2 Desktop Software | ||
* Download the entry titled "UPGRADE to v2.2 (Desktop)" & save the file to a location on your computer that you can find later (e.g. My Documents, or the desktop) | * Download the entry titled "UPGRADE to v2.2 (Desktop)" & save the file to a location on your computer that you can find later (e.g. My Documents, or the desktop) | ||
| Line 31: | Line 33: | ||
* When completed, you may delete the downloaded files. | * When completed, you may delete the downloaded files. | ||
| − | Please note: if you have multiple users sharing a PC, and they each have a per-user installation of | + | Please note: if you have multiple users sharing a PC, and they each have a per-user installation of iBID, please run the upgrade once for each user. |
| − | [[File: | + | [[File:iBIDsoftwaredownloads.jpg||600px]] |
| + | |||
| + | --> | ||
== Version Mismatch == | == Version Mismatch == | ||
| − | If the warning message below | + | If you see the warning message below, this means the IBID Server at your site requires an upgrade. |
| + | |||
| + | This is important in order for you to see the latest changes to your desktop software, including potentially important new database fields. | ||
| + | |||
| + | [[File:VersionMismatch.jpg||200px]] | ||
| + | |||
| + | Please contact your IT department and refer them to us for server upgrade instructions. | ||
| + | |||
| + | |||
| + | ==== Version 1.2.4 & earlier ==== | ||
| + | |||
| + | If your software version is 1.2.4 or earlier, you will not be able to receive automatic upgrades and must manually upgrade. | ||
| + | |||
| + | <hr/> | ||
| − | + | ==See Also== | |
| + | *[[Finding the version number of your software]] | ||
Latest revision as of 09:44, 7 July 2017
This topic is for AquilaCRS
Contents
Automatic Upgrades
- iBID will automatically check for new software releases once per day.
- Manually check for upgrades by opening the Help menu on the AquilaCRS main page and choosing Software update....
- Check the progress of your update by checking the status bar (bottom left of the screen).
Certain other users will not be able to receive updates automatically depending on how iBID was originally installed. You can check this as follows:
- On the main AquilaCRS page, open the Tools menu and select Options....
- Go to the Advanced page
- Check the Installation Folder entry in the list.
- If the installation folder starts with Program Files or Program Files (x86) then you will not be able to receive automatic upgrades due to IT policy & permissions & you will need to manually upgrade (see below).
Manually Upgrading iBID
If your installation folder is Program Files or you cannot receive automatic upgrades for some other reason, then you will need to contact your IT department and ask them to manually upgrade for you.
Version Mismatch
If you see the warning message below, this means the IBID Server at your site requires an upgrade.
This is important in order for you to see the latest changes to your desktop software, including potentially important new database fields.
Please contact your IT department and refer them to us for server upgrade instructions.
Version 1.2.4 & earlier
If your software version is 1.2.4 or earlier, you will not be able to receive automatic upgrades and must manually upgrade.
